I have served, cooked, bussed, washed dishes, and tended bar. I appreciate good service when I get it because I understand that it is a hard job. Difficult in the best circumstances and homicide-inducing in the worst (check out
WaiterRant – for a view from the other side of the apron). Restaurant culture is a microcosm of so much of the rest of life that L (who has done her time in food service) and I have long said that everyone should be forced to spend a year serving, cooking, whatever. It will teach you humility, patience, and the art of revenge. I want to kill anyone that says "how hard is your job" to their server when someone drops the ball in a restaurant. And it is always the front of the house that takes the abuse when the staff is in the weeds. Preface complete, I take you to yesterday:
So L., baby J., my brother A., and I took my dad to dinner last night for his birthday. We went to
Fellini's, which in west Norfolk, is something of a neighborhood institution. Casual, great pizza, pasta and salads, and funky enough to have nude photo portraits in the Men's. As we settled J. into his highchair, L. realized that the baby food was not warm enough and asked if our waitress could throw it in the microwave for a bit. She eagerly complied. Dinner moved on and we fed J. crackers, baby food green beans, and diced chicken. Some of which actually made its way into his mouth. Most, it seemed, landed on the floor, the chair, him, and the table. At the end of the meal, I tried to clean up the mess as best as I could without use of a broom, dustpan, sponge and mop. Needless to say, my family had pretty much destroyed this woman's station. I thanked her for a job well done, apologized for the mess, and tipped her well.
As we walked out, my thoughts moved to
'Waiting', the movie we had seen the week before. If you have ever served food, this movie should hit home.
‘Waiting” is the story a bunch of miscreants that serve the customers of Shenanigans, a theme joint complete with zany signs and a working stoplight on the wall. I will provide no spoilers for the movie, but I highly recommend it to anyone that has ever put on a happy face for assholes that don't appreciate your work or expect you to act like a thankless slave for the duration of their sitting. And it clearly drives home the lesson to every schmuck that has needlessly harassed, hectored, or mocked someone in a position to feed you.
You never, ever fuck with the people that serve you your food. And to everyone else, take care of those that take care of you.